myViewpoint Business Intelligence Solution Overview


				myViewpoint Business Intelligence Solution

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myViewpoint Overview

Features

Powerful BI Reporting

Sales Intelligence

Product Intelligence

Customer Intelligence

Tech Specifications

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Unlock the power & value hidden within your back-office solution

Quantum VS myViewpoint is the ultimate low-cost, graphical Business Intelligence and Decision Support solution, delivering on-demand to managers and decision makers a personalised, 360 degree view of all their business operations, all leveraged from the existing IT investment in your back-office application.

Delivering an in-depth insight into your business operations, Quantum VS myViewpoint maximises the value of your information assets, helping make sense of the growing volume and complexity of transaction data. This enables you to review and measure performance results in new ways, uncovering previously hidden patterns and relationships that help answer the questions what, when, where, whom, how and why?

Quantum VS myViewpoint connects every manager and decision maker to the business and its' strategy by permitting all managers and decision makers to monitor, measure, track, manage and analyse business data and business performance - all via their PC and even remotely through a browser.

Quantum VS myViewpoint empowers all managers and decision makers to confidently drive business performance throughout the enterprise, ensuring business agility and responsiveness is translated into customer focused service.

Improve revenue and profits by acquiring and retaining high-value customers.

Optimise your Sales force; align people and processes towards an organisations
objectives and goals.

Share information with managers for increased accountability.

Reduce costs through more effective, agile and responsive management.

Define & measure actual business performance against predefined goals and targets.

Capitalise on information about customers, products, services, sales trends and more.

Improve customer loyalty by delivering superior customer care and service.

360 Degree Insight & Analysis

Automatically monitoring your key business performance metrics, Quantum VS myViewpoint transforms complex transaction data into fact-based, personalised Business Intelligence, delivered on-demand, in an easily consumable format, instantly alerting decision makers of any business activity not meeting expectation, with exceptional data mining to offending transactions:
		More on Dashboards More on KPIs More on Performance Alerts Enlarge


Sales and Marketing

Quantum VS myViewpoint helps your organization to identify, understand and address critical sales issues, and spot opportunities to increase sales and sell more intelligently. Track key sales metrics to understand and optimise your sales force, revenue per customer and performance over time. Monitor and measure Key Performance Indicators to inform and alert you about ongoing business activity, sales achievement, product demand and customer trends. Act upon real-time sales data and make better decisions - faster. Optimise your sales force, deploying them to areas of concern and opportunity. Gain insight into your customers buying patterns to define effective sales strategies. Identify your high-demand products and effective cross-sell/up-sell opportunities. Communicate sales targets through individual Kep Performance Metrics (KPIs). Improve customer loyalty, retain high-value customers and offer superior service. More on Sales Intelligence


Product Sales

Identify your key product performance drivers through powerful analysis and reporting on both customer and product data. Enable your organisation to make sense of the dynamics behind product sales performance and margin achievement. Easily track, manage and analyse the performance of your products across branches, customers, brands, ranges and groups. Identify sales and margin trends and track performance against targets. Reveal high and low demand products and customer purchasing behaviour. GAP Analysis; improve customer cross-sell and up-sell opportunities by understanding what products are driving the sale of other products. More on Product Intelligence


Customer Analysis

Empower managers with the tools they need to identify business trends and understand the key drivers behind customer behaviour and loyalty. Identify your critical customers - those who are your most valuable - and work to retain them. Respond with agility to opportunities, customer dissatisfaction and threats. Track, manage and understand the behaviour and loyalty of your customers. Maximise Customer Value by directing activities on high-value customers. Customer Profiling helps you differentiate the needs and values of your customers. Better target customers to generate higher response rates from promotions. More on Customer Intelligence